By: Jayne Smith, Mobility Portfolio Manager
In part one of this series, we took a look at some of the reasons why mobile data use is increasing (both for individuals and businesses) as well as some of the reasons behind its expense. Namely, it’s hard to measure and data tariffs are notoriously complicated. In part two, we’re going to dive into Telecom Expense Management (TEM) — the solution for businesses looking to keep tabs on their mobile data usage.
Before implementing any kind of solution, it’s best to try and get an idea of the areas in which you are facing high costs. Of course, this is much easier said than done. Building a single picture of corporate spending is a huge administrative and analytical job. And it’s possible that you don’t even have an accurate figure of the number of devices you’ve got to monitor. One of our multinational customers told us they had 7,000 devices in use -, but on further inspection by the BT team, we found 11,000, 44% more than they thought. Of course, this alone can lead to higher bills than you’d expect. [Read more...]