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Jayne Smith

The TEMpting solution for sky-high mobile usage bills

By: Jayne Smith, Mobility Portfolio Manager

In part one of this series, we took a look at some of the reasons why mobile data use is increasing (both for individuals and businesses) as well as some of the reasons behind its expense. Namely, it’s hard to measure and data tariffs are notoriously complicated. In part two, we’re going to dive into Telecom Expense Management (TEM) — the solution for businesses looking to keep tabs on their mobile data usage.

Before implementing any kind of solution, it’s best to try and get an idea of the areas in which you are facing high costs. Of course, this is much easier said than done. Building a single picture of corporate spending is a huge administrative and analytical job. And it’s possible that you don’t even have an accurate figure of the number of devices you’ve got to monitor. One of our multinational customers told us they had 7,000 devices in use -, but on further inspection by the BT team, we found 11,000, 44% more than they thought. Of course, this alone can lead to higher bills than you’d expect. [Read more...]

Craig Chadburn

In August company

Through the years, we’ve been at the forefront of technology — bringing people together no matter where they are, and this past month has been no different. We’ve gathered together five of our most popular August reads for you to enjoy, all in one place. Discover how we’re bringing a century of experience to the table to drive innovation and transform business for an exciting future…

In the trenches and on the Home Front: The story of British communication technology in world war one

Our archives are recognised by UNESCO and Arts Council England for their unique significance to the UK’s cultural heritage. To mark the hundredth anniversary of the start of World War One, we dived into our astonishing history of innovation. Read all about the quirks, challenges and triumphs of Britain’s communication technology during the war. [Read more...]

Martin Hunt

Connected cars: Moving into the fast lane

By Martin Hunt, Automotive Industry Practice Lead

These days, give or take a few nuts and bolts, cars are computers on wheels — increasingly connected to and controlled by software. The more we spot new potential for technology to make lives easier and more colourful, the more we come to depend on it. And, this reliance has grown faster than our abilities to keep our technology secure.

You could ask, is it really still just a car? Is it a phone? Or is it now simply a device? And why is the world of the connected car so complicated? It seems that, at some point in the journey, the car was over-taken by big data and IoT — speeding away in the fast lane. And now we’re playing catch up. [Read more...]

Enrico Campagna

Get BIGGER Data by linking to IT modernisation

By Enrico Campagna, Global Practise Head BT Advise Compute

Top trends aren’t just for the catwalk, this season’s buzzwords in IT are cloud, IT modernisation, and Big Data. Of course, it’s important to consider any strategic requirements that your IT infrastructure needs to meet — such as expansion into a new market, product launches, or supporting new strategies and operating models — before getting on board.

Big Data is playing an increasing role in building great solutions that support organisations in doing any, or all, of these things successfully. It’s not all about increasing the amount of data you receive or store, or about finding new ways to manage it — Big Data allows you to see a new level of detail in the information you receive. It gives you an insight into your customer and the chance to make the right business decisions. [Read more...]

Jeremy Ridgway

UK branches have reached their technology tipping point

By Jeremy Ridgway, Director of Keyfact

2014 will go down as the year when key players on the financial high street finalised their “branch of the future” models. The previous decade saw all manner of branch pilots, from broadcasting Bluetooth messages inviting people into a branch (HSBC) to using retina-recognition technology to recognise and greet customers by name (Nationwide). Barclays, Lloyds TSB and others used Brickstream “computers with eyes” to capture and assess the movement and behaviour of branch visitors, and a lot of money was spent tweaking branch designs, choreography and merchandising. [Read more...]