Featured posts

Recent posts

Hong kong

INFOGRAPHIC: The art of connecting Hong Kong

AMEA is a vibrant and exciting region — opportunities for growth and development are constantly on the up. This infographic, the first in a two-part series focused on this region, highlights some of the interesting findings from our research, ‘The art of connecting global business’. Hong Kong has been ranked at the freest economy in the world for the past twenty years in the Index of Economic Freedom, but how do business decision-makers feel about its potential? [Read more...]

David Dunbar

Will flexible working lead to flexible learning?

By Dave Dunbar, Head of Advise Anywhere, BT Advise UK

When you think back to your school days, there was just one place for learning: the classroom. But in the present day workplace, we learn in various ways. In fact, it’s said we only gain 10 per cent of our knowledge through formal means: 20 per cent takes place by observing peers, and the majority, a huge 70 per cent, is gained through experience. It makes sense: giving people the information they need as they need it, in a format that compliments the task in hand, is the best way to increase knowledge and understanding.

But, if the way we learn is rooted in the office experience, could this be compromised by mass migration to alternative work settings? Collaborative working creates a two-way environment in which contributing to the learning of others, and teaching ourselves, is a continuous process. Is it possible that our learning will come to a halt if this is no longer the norm? [Read more...]

Christian Holscher

Customer Context is Key

By Christian Holscher, Senior Product Manager, BT Compute.

At a recent cloud trends presentation I was really pleased to see that leading analysts at IDC were able to confirm a key belief that’s been driving our BT Compute strategy and investment for years: Cloud is increasingly about customer context. Which means appreciating geographic spread, industry specifics, the individual customer’s business ambitions, etc. Here’s how BT has turned this early belief into actual capabilities and how this helps create high value cloud-enabled solutions that enables our customers to realise the possibilities in the cloud. Value that’s far beyond just cheap flexibility. [Read more...]

Sanjay Maraj

Three top tips for shiny happy people

By Sanjay Maraj, Global Practice Head of Mobility, BT Advise

Bad user experience meant that lots of new technology died a death or didn’t realise its full potential, think back to Segway, PalmPilot and even Customer Relationship Management (CRM)… It’s clear that shiny new technology doesn’t automatically result in shiny happy people — this is especially true when it comes to using mobile devices in the workplace. How can we translate the best parts of the consumer mobile experience into the corporate world?

I think it’s complicated but the rewards are great, and here are my three top tips to achieving this:  [Read more...]

future of networks

The future of networks: Creating a stunning communications experience

Your office isn’t just an office any more. It’s a park, a hotel, an airport lounge. In each case, your people need to have the same experience, whatever device they’re using. And you need complete control so you can manage your resources on the fly, says our chief researcher for corporate ICT service practices, John Wittgreffe.

If you want a stunning experience on every device your employee uses, you need to make sure every device plays the same tune. And more importantly, at the same volume. You need a portal that lets you manage every aspect – like a music producer’s mixing desk. [Read more...]