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Craig Chadburn

In August company

Through the years, we’ve been at the forefront of technology — bringing people together no matter where they are, and this past month has been no different. We’ve gathered together five of our most popular August reads for you to enjoy, all in one place. Discover how we’re bringing a century of experience to the table to drive innovation and transform business for an exciting future…

In the trenches and on the Home Front: The story of British communication technology in world war one

Our archives are recognised by UNESCO and Arts Council England for their unique significance to the UK’s cultural heritage. To mark the hundredth anniversary of the start of World War One, we dived into our astonishing history of innovation. Read all about the quirks, challenges and triumphs of Britain’s communication technology during the war. [Read more...]

Martin Hunt

Connected cars: Moving into the fast lane

By Martin Hunt, Automotive Industry Practice Lead

These days, give or take a few nuts and bolts, cars are computers on wheels — increasingly connected to and controlled by software. The more we spot new potential for technology to make lives easier and more colourful, the more we come to depend on it. And, this reliance has grown faster than our abilities to keep our technology secure.

You could ask, is it really still just a car? Is it a phone? Or is it now simply a device? And why is the world of the connected car so complicated? It seems that, at some point in the journey, the car was over-taken by big data and IoT — speeding away in the fast lane. And now we’re playing catch up. [Read more...]

Enrico Campagna

Get BIGGER Data by linking to IT modernisation

By Enrico Campagna, Global Practise Head BT Advise Compute

Top trends aren’t just for the catwalk, this season’s buzzwords in IT are cloud, IT modernisation, and Big Data. Of course, it’s important to consider any strategic requirements that your IT infrastructure needs to meet — such as expansion into a new market, product launches, or supporting new strategies and operating models — before getting on board.

Big Data is playing an increasing role in building great solutions that support organisations in doing any, or all, of these things successfully. It’s not all about increasing the amount of data you receive or store, or about finding new ways to manage it — Big Data allows you to see a new level of detail in the information you receive. It gives you an insight into your customer and the chance to make the right business decisions. [Read more...]

Jeremy Ridgway

UK branches have reached their technology tipping point

By Jeremy Ridgway, Director of Keyfact

2014 will go down as the year when key players on the financial high street finalised their “branch of the future” models. The previous decade saw all manner of branch pilots, from broadcasting Bluetooth messages inviting people into a branch (HSBC) to using retina-recognition technology to recognise and greet customers by name (Nationwide). Barclays, Lloyds TSB and others used Brickstream “computers with eyes” to capture and assess the movement and behaviour of branch visitors, and a lot of money was spent tweaking branch designs, choreography and merchandising. [Read more...]

Lucy Cowcill

If you don’t ask, you don’t get

By Lucy Cowcill, head of communications, BT Global Government and Health

For many years, if a frontline or operational worker in the public sector asked their IT team for the latest new widget, they were told no. IT projects were often centrally run, done to an organisation and not with them and not user led. In those days, you didn’t ask, because you didn’t get.

But times are changing.

IT teams know they can do more to help transform the way that services are delivered, improving the experience of the patient or citizen and cutting costs for the organisation, by thinking more creatively. [Read more...]