Jayne Smith

The TEMpting solution for sky-high mobile usage bills

By: Jayne Smith, Mobility Portfolio Manager

In part one of this series, we took a look at some of the reasons why mobile data use is increasing (both for individuals and businesses) as well as some of the reasons behind its expense. Namely, it’s hard to measure and data tariffs are notoriously complicated. In part two, we’re going to dive into Telecom Expense Management (TEM) — the solution for businesses looking to keep tabs on their mobile data usage.

Before implementing any kind of solution, it’s best to try and get an idea of the areas in which you are facing high costs. Of course, this is much easier said than done. Building a single picture of corporate spending is a huge administrative and analytical job. And it’s possible that you don’t even have an accurate figure of the number of devices you’ve got to monitor. One of our multinational customers told us they had 7,000 devices in use -, but on further inspection by the BT team, we found 11,000, 44% more than they thought. Of course, this alone can lead to higher bills than you’d expect. [Read more...]

Craig Chadburn

In August company

Through the years, we’ve been at the forefront of technology — bringing people together no matter where they are, and this past month has been no different. We’ve gathered together five of our most popular August reads for you to enjoy, all in one place. Discover how we’re bringing a century of experience to the table to drive innovation and transform business for an exciting future…

In the trenches and on the Home Front: The story of British communication technology in world war one

Our archives are recognised by UNESCO and Arts Council England for their unique significance to the UK’s cultural heritage. To mark the hundredth anniversary of the start of World War One, we dived into our astonishing history of innovation. Read all about the quirks, challenges and triumphs of Britain’s communication technology during the war. [Read more...]

Dave Dunbar, GM, Flexible Working Services

What mobility strategy?

By Dave Dunbar, Head of Advise Anywhere, BT Advise UK

Mobility used to be all about minutes and tariffs. It used to a commodity, pure and simple. Things have changed.

The Mobility ecosystem is evolving at a frightening pace. Your devices and PC’s have gone feral. They’ve gotten out, met with their much more rebellious consumer focussed cousins and formed a brand new tribe. Right now, we are in a transition phase between a past where devices, data and applications were owned and controlled by the enterprise and a new reality where enterprise solutions will sit within a much more diffuse and distributed cauldron of functionality. [Read more...]

Jayne Smith

What is mobile data costing your business?

By: Jayne Smith, Mobility Portfolio Manager

It might be a scary thought to think of a generation growing up who won’t know life before mobile phones. It’s even scarier to think that they won’t remember the days when all a mobile had to do was phone calls and texts.

These days, we all use our phones for much more than simply communicating. From checking our emails to video conferencing, our mobiles are fundamental to our working lives. The very concept of ‘roaming’ — using data on the go — is one that is dominated by business users. [Read more...]


Collaboration: planting the seeds of success

Increasing crop productivity, protecting the environment and improving health and quality of life — impressive stuff, and that’s what Syngenta does, on a global scale. Achieving these ambitious goals hinges on how well their employees, partners and customers can communicate and collaborate. Like most modern organisations, their employees work from all over the world and use a mixture of devices — smooth and cost-effective communication is vital to their success.

Find out how they used the BT One Collaborate managed services to host a virtual event that brought their global team together, involving 200 people, spanning 18 countries. It helped to cut costs, save time and enabled them to become more flexible and efficient. Read the full case study here. [Read more...]