Steve Gillies

Flexible working extended – the start of something good?

By Steve Gillies,Transformation Consultant, BT

This week, the UK Government has extended the right to request flexible working arrangements from those working in care or child care to every employee across the country.

Everyone, (well nearly everyone), thinks it’s a great idea. The benefit to unions, employment groups and modern-minded businesses is clear. It opens up the possibility of job sharing, working from home, compressed hours, flexitime, staggered hours and phased retirement. Forward thinking managers recognise that it can increase productivity and improve the general well-being of employees. [Read more...]

working in harmony

Infographic: collaborate across the globe

Hello, konnichiwa, bonjour — instant globalisation means that more people, in more places, are working together. And working in harmony is great, collaboration makes business sense because it enables your people to work more productively and effectively. Did you know that 76 per cent of customers say that Unified Communications make a big difference to success? Have a look at this infographic that’ll tell you all about the huge demand for collaboration technology. [Read more...]

Steve Gillies

UK productivity – working smart?

By Steve Gillies,Transformation Consultant, BT

For some time now, I’ve been fascinated by how poorly UK productivity compares with other countries. As a key determinant of national living standards, it’s really important to consider. The Bank of England has recently welcomed modest growth, but we’re still 21 per cent below average compared to the other six members of the G7 countries (US, Germany, France, Italy, Japan and Canada).

Now, given that productivity is measured by output per working hour, either we work more hours to produce the same result or we produce fewer results than anyone else; maybe it’s a bit of both. A quick bit of research suggests that we work more hours than most other countries and we know we produce less. The economic mix is similar, so the only conclusion I can come to is that we must be doing something wrong… It’s not like the UK is cursed by some harder form of work than anyone else… I can’t imagine that the UK’s knowledge workers have to dig harder to find information or strain more to share it. [Read more...]

Jayne Smith

Using mobility to secure a standing ovation

By: Jayne Smith, Mobility Portfolio Manager

Ballet is a brilliant spectacle to watch; it’s all about precision, timing and strength. These spine-tingling qualities keep audiences coming back for more, but it’s not all down to the dancers, the performance relies on many different elements coming together to create the brilliance. Behind all of this is the director; they have a vital role to play in controlling all the elements — the lighting, the orchestra, the dancers — so that the end performance is smooth and seamless.

In an organisation, the CIO is like the director, enabling their people to work productively and efficiently, regardless of their location. Your people need to transfer from device to device seamlessly, perhaps from their computer at the office to their tablet at home, and they need to do this gracefully without any slips-ups or hold-backs. This is so important because people want the freedom to work when and where they’re most productive, and on the device of their choice. Research shows that giving your employees mobility makes a big difference, both in terms of customer satisfaction and employee productivity. In fact, with the right approach to mobility, an organisation can experience improvements of up to 24 per cent (*) in customer satisfaction and 21 per cent (*) in employee retention. [Read more...]

Kate Ross

Teaching the world to sing

When Grammy-winning composer Eric Whitacre decided he wanted to assemble a virtual choir, many thought it was a feat that would end in disaster. But, after painstakingly assembling 185 voices performing Lux Arumque, his jaw-dropping final result stunned critics. His musical ear and dedication to the project led to perfect virtual harmony — a hugely sought-after state in any form.

Harmony brings a seamless process and total agreement to every situation. It’s also vital to success, and organisations are always looking for new ways to improve processes, making them smoother and improving the workflow for every employee. [Read more...]