Comments for BT Let's Talk

Comment on Do you know why collaboration really matters? by Four ways to improve the customer experience with IT and marketing collaboration | fred zimny's serve4impact

Wed, 15 May 2013 04:10:26 +0000

[...] Social Collaboration & Work – Do you know why collaboration really matters? [...]

Comment on The state of collaboration today and future perspectives by You're Doing it Wrong: Collaboration Mistakes and How to Avoid Them - Conspire: A @Mindjet Publication

Thu, 09 May 2013 22:40:40 +0000

[...] to BT Group, the main trend emerging from the state of collaboration today is the social enterprise — a [...]

Comment on Useful, Usable, Used – A Tale of Two Ticket Machines. by Usability and Accessibility | sandy's front end

Usability and Accessibility | sandy's front end — Thu, 09 May 2013 08:25:43 +0000

[...] – you can consider the usability of everyday objects too, like teapots, telephones and ticket machines - anything someone can interact with towards a specific [...]

Comment on Delivering Net Good by Great Developments: BT’s Net Good Creates a New Carbon Accounting Model // CSR Perspective

Mon, 06 May 2013 20:42:56 +0000

[...] here to read the whole [...]

Comment on Banking on social (INFOGRAPHIC) by Infografik: Deutsche Bankkunden skeptisch gegenüber Social Media und mobile Banking | Finance 2.0

Sat, 04 May 2013 10:02:51 +0000

[...] http://letstalk.globalservices.bt.com/en/2013/05/banking-on-social-infographic/ [...]

Comment on Logistics and Telecoms. Flip-sides to the same coin? by landscape supplies in ann arbor

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Comment on Gartner: the upcoming strategic technologies for 2012 by Trick Photography Book Review

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Comment on Banking on social (INFOGRAPHIC) by James Goodman

James Goodman — Thu, 02 May 2013 10:16:41 +0000

Mobile banking is the future without a doubt, its the packaging and delivery to the market the lacks real innovation.
The real innovation in this sector will come when you throw away the business plan and produce the product that the market wants and understands.

Comment on Transferring trust by Dave Walker

Dave Walker — Tue, 30 Apr 2013 16:51:05 +0000

With bank-provided services, I think it comes down to the duress problem. Banks have staff trained to notice unusual behaviour; ATMs usually have discrete cameras watching the queue (but not the keypad); people consider their homes (where their computers usually are, when they connect to do banking) to be safe places. ‘Phones can be used anywhere, and for banking apps, that’s both a benefit and a problem (although I do a lot of my banking by ‘phone, and that seems to be OK by many folks’ risk appetites; maybe it’s a matter of having somewhere you can get your wallet out, put it down, get the relevant card out, put it down and read the digits off without having the risk of someone with light fingers and fast feet grab them and dash – I just have the card numbers memorised, so ‘phone banking on the hoof isn’t a problem for me). My guess is that if I was on the ‘phone and authenticated to my bank, and someone snatched the ‘phone from my hand and ran off with it, the member of staff on the other end would have the presence of mind to not only ignore any entreaties for transactions by the thief, but also to notify the police – and such events are far more difficult to detect in the context of an app.

Maybe I should try having a chat with my bank about it; I get on reasonably well with their security team. If I do – and get useful answers – I’ll post them here.

Comment on Unified communications and collaboration (UC&C) by Social Business: Four Real-Life Truths about Collaboration

Social Business: Four Real-Life Truths about Collaboration — Mon, 29 Apr 2013 18:58:54 +0000

[...] Social business is first of all a matter of creating the mindset, space and processes in which collaboration can occur. It’s an essential part of the digital business evolution that is channel-agnostic, [...]

Comment on Time for IT to display business leadership: the alignment of CIO and CxO by Open Letter to the CXO: Can You Survive the Age of Integration?

Open Letter to the CXO: Can You Survive the Age of Integration? — Wed, 24 Apr 2013 12:11:08 +0000

[...] despite the rosy picture some surveys depict – as Edwin Hageman, CEO of BT Benelux wrote in an excellent post yesterday, referring to research and market feedback (disclaimer: BT is a customer but I fully stand [...]

Comment on Information security: how to stay out of the headlines by elite email marketing academy

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