Thanks to new capabilities around the world, new infrastructure in Chile and a new platform in Asia Pacific, Inbound Contact Global on the Global Managed Voice (GMV) IP network offers even more to customers.
Read on for to see what’s new and what it does for you.
New capability on BT Inbound Contact Service Global platform
Over the past two years BT has been migrating customers onto a new, more feature-rich platform for its Inbound Contact Service. The latest addition to the new platform is customer “allow and denied” functionality. [Read more...]