Cloud services enable operators to serve customers better, counter decline in traditional revenue

New BT data centre in Frankfurt supports cloud services

As BT prepares to open a new state-of-the art data centre in Frankfurt, this is a good time to talk about cloud services.

First, the data centre:  Frankfurt-Sossenheim will meet the special requirements of carriers and service providers and support our global BT Compute portfolio of data centre services.     [Read more...]

Rise to the challenge of declining voice revenues with BT managed voice services

As a telecoms service provider, you are probably all too familiar with the challenge, but here is a quick review:

The international wholesale TDM voice market is in a state of terminal decline. Average termination prices are falling every year, margins are being squeezed and volumes aren’t increasing at the rates necessary to offset declining prices.  [Read more...]

Talking telcos with BT Advise: Meet Andrew Bullock

Andrew Bullock, regional director for Europe and Latin America in for BT Advise for Communications, is visibly delighted when he talks about a recent touchstone managed services deal for BT Global Telecom Markets (GTM).

“This is excellent news for us”, said Andrew after signing the three-year managed voice contract with a major European operator. “It’s not just the value of the deal and the trust that the customer has placed in us, but the fact that this is the first deal of its kind outside the UK.  It really proves the concept for us in the managed services space.  [Read more...]

Video on BT Compute: New data centre in Frankfurt, Germany, opens in Spring 2012

In spring 2012 BT opens its new data centre in Frankfurt in Germany. This future-proof tier 3+ data centre offers highest availability, optimised energy efficiency and unsurpassed power-grid support. It is an ideal platform for modern and innovative IT services with scalable computing and storage. 

Focussed especially on sustainability and an approach to Green IT, this data centre facility is a new element in BT’s data centre offering and can be accessed from more than 170 countries globally through BT’s IP network.  [Read more...]

Talking telcos with BT Advise: Meet Andrew Batten

I love my job! Currently I have eight consulting projects on the go in five countries in three Asian sub-regions. Each one is fascinating and in every case we are able to draw on BT experience to help improve the customer’s position in some respect.

The range of topics we consult on is vast.  To give you an idea, the current projects cover regulation, OSS, workforce management, operational improvements, broadband strategy, procurement and transformation strategy. Also I am impressed with the spread of coverage we have: amongst our current customers are incumbents facing financial turnaround challenges, start-ups, and at the other end of the spectrum, one of the world’s leading operators. Yet we always seem to find ways of engaging and helping, regardless of the nature of the customer and the problem.  [Read more...]