It’s my turn to write this column and I’m delighted to tell you that Global Telecom Markets (GTM) Benelux is adding more and more value for her customers!
As a carrier ourselves, we in BT know the challenges our customers are facing. This means we can offer value-added services that address our customers’ major concerns.
In the past half year or so, part of our GTM strategy in Benelux has focussed on growing our value for our large customers by looking into managed services, a developing market in EMEA. GTM draws on her own experience with managed services from wholesale. We combine them with the proposition of BT Advise for Communications, GTM’s professional services and consulting unit, to create compelling managed services concepts.
This unique combination gives BT an advantage over competitors: we work closely with our customers in a consultancy-based approach, identifying where their needs are and how BT can meet those needs. To make our approach more concrete, here are some topics that our customers are currently discussing with us: [Read more...]