Collaboration: planting the seeds of success

Increasing crop productivity, protecting the environment and improving health and quality of life — impressive stuff, and that’s what Syngenta does, on a global scale. Achieving these ambitious goals hinges on how well their employees, partners and customers can communicate and collaborate. Like most modern organisations, their employees work from all over the world and use a mixture of devices — smooth and cost-effective communication is vital to their success.

Find out how they used the BT One Collaborate managed services to host a virtual event that brought their global team together, involving 200 people, spanning 18 countries. It helped to cut costs, save time and enabled them to become more flexible and efficient. Read the full case study here. [Read more...]

Craig Chadburn

July — the cream of the crop

The global demand for all things digital shows no sign of slowing down, and the stream of technological innovation is in no danger of drying up. No one knows better than us how the rapidly changing landscape can impact on organisations around the world. Here’s the cream of July’s crop — looking into how technology is revolutionising workplaces in every sector.

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SASOL: Building communities across continents

Have you ever seen a balloon burst in slow motion? It’s remarkable to see the consequence of stretching something beyond its limit so clearly. If you pump too much air into a balloon, the likelihood is it’ll explode; if not now, then at the lightest touch. This is because, as the membrane expands, it loses its integrity. Its fibres are pulled apart to the point that any minor stress breaks their bonds beyond repair. It’s a good illustration of the stresses and strains facing business today. Organisations are currently operating on a global scale that’s never been seen before. And, while it’s true that a company has a wider reach with offices right around the world, staying in touch can prove complicated, expensive and environmentally unfriendly. [Read more...]

Mike Parfitt

People are an organisation’s strongest asset

By Mike Parfitt, Head of Marketing, Central Government, BT Global Services

If people are an organisation’s strongest asset, then helping them to realise their full potential has got to be near the top of any executive’s to do list.

Giving people the right tools and the right environment to work in can empower them to deliver high quality services.

In the Civil Service, many people have to battle against outdated IT, poorly designed workplaces and inflexible working practices. The way they work has changed, but the tools and environment have stayed the same. [Read more...]

Chris Lindsay

Public services: delivering the next generation of change

By Chris Lindsay, Head of Marketing, Global Government & Health

‘Do more with less’ is common mantra across the public sector. Cuts to budgets on one hand and increasing pressures on service delivery from an ageing, more demanding population on the other.

Our thought leadership paper, Public services: delivering the next generation of change, asked almost 400 local government officials how technology, skills and collaboration can power public services successfully.

The effect of the challenges the public sector faces was evident, with 87 per cent of people listing efficiency savings as a high priority. The concept that ICT can help improve services at lower cost also seems to be true, with three quarters of respondents reporting that digital technologies have already helped transform their services. [Read more...]