Creating the Feel Good Factor About the UK Economy

You can shut yourself in a windowless conference room on the first sunny day after a long wet winter and become more optimistic about the future! 

On the 25th April some fifty or so leaders from UK business and government gathered in BT Tower’s auditorium to discuss how the country could pull itself out of the current economic doldrums.  This event formed the London leg of BT’s global conversation for CxO’s: “Connecting for a Better Future”.  [Read more...]

Connected Intelligence: Unlocking Opportunities in a World of Scarcity

There’s nothing new about the idea that days of plenty are coming to an end. It’s not even unique to the last half century. Throughout human history, we’ve been used to either making do, or making more with less.

In fact, scarcity has long been a driver of innovation and invention. We have even created a science around scarcity and how we allocate limited resources: it’s called economics. [Read more...]

Do you know why collaboration really matters?

There are numerous reasons why collaboration matters. Saving costs is one, for instance by lowering travel expenses. Increased productivity is another. And then there’s the fact that the ability to collaborate often comes from within the organization and your workers in these days of consumerization and BYOD.

Hundreds of analysts and reports look at all the benefits of collaboration and that’s a good thing. It’s important to look at all aspects of collaboration, the technologies, the impact on all areas of the business, etc.

However, sometimes it’s good to take a step back and look at the bigger picture. [Read more...]

Empowering the worker: the 6Cs of people-centric collaboration

The empowered consumer. The empowered worker. What is it with empowerment and how empowered are we really? Discover the 6 Cs of the empowered worker and how they are related with the digital business and people-centric collaboration.

The term ‘empowered’ is used very often in this digital and social era. McKinsey talked about the empowered consumer in 2009, emphasizing ‘that outreach of consumers to marketers has become dramatically more important than marketers’ outreach to consumers.’

We are all consumers and the effects of empowerment can be seen all around us. Because it’s not just about consumers or marketing. In an integrated age, where different layers of the economy, business, consumer behavior, data, technology and new ways of working get connected into a giant collaboration opportunity, empowering the worker essentially boils down to these 6Cs: [Read more...]

The state of collaboration today and future perspectives

The concept of collaboration has been around for a while, but what exactly does it mean these days?Which technologies does collaboration involve, and what is the latest thinking in the field?We spoke with Erik Pelemans, Business Group Lead of Information Worker Solutions at Microsoft.

The term collaboration is used so often that it has begun to lose meaning.Perhaps it is useful to stand back a moment and ask: what is collaboration? [Read more...]

Guiding safety out of thin air

Who doesn’t like a safe landing? I certainly do. And I’m just glad there are people like Joe around to help make that happen.

Joe is an air traffic controller, and works for air traffic control service, NATS. He’s responsible for getting thousands of people to earth safely on a daily basis, and is one of the calm heads needed to help pilots navigate the busy skies around our airports. [Read more...]

The Two Unlikely Keys to Omni-channel Success

It’s nice to share

Collaboration in retail supply chains, both the sharing of infrastructure, like shared trucks and warehouses, or the sharing of data, would give great benefits to retailers and their customers.

But retailers shy away from it because they think that their supply chains are a source of competitive advantage. In fact, because they all suffer from common inefficiencies, retailers’ supply chains are probably a source of collective disadvantage at the moment. [Read more...]

Getting super-agile for a new world disorder

As the banking crisis of 2008 morphed into a global economic crisis, the Western World went into shock.  The subsequent deep recession has felt traumatic.

The trauma was compounded by the continued upward march of the BRIC economies. Commentators have long speculated whether a new economic order was being established.  [Read more...]

New contracts show public sector trusts BT

A recent report by industry analyst firm Current Analysis shows that BT is one of the leading providers of ICT services to the public sector. Recent deals with the Ministry of Defence and Surrey County Council, as well as several PSN accreditations, reinforce BT’s position as a  market leader. We aim to strengthen this position through ongoing development over the coming years.

Gary Barton, business network and IT analyst at Current Analysis said; “”BT has been the most successful of the UK’s traditional telecoms providers in winning public sector IT services deals. Despite increased competition, BT has adapted well to the UK’s new Public Services Network (PSN) approved supplier market, and has recorded some of the largest and most noteworthy PSN wins during mid-2011 to the end of 2012.” [Read more...]

Home working – Ahead of the Curve

In my previous IT marketing roles, working from home was the privilege of the few – mainly senior management, sales or technical staff. When I went to work for BT however, home-working was the norm for many employees – irrespective of position. Having been a home-worker for several years now, I’m surprised it hasn’t been adopted more widely across the UK. [Read more...]