By Steve Gillies, Transformation Consultant, BT
It’s great when an event surprises you. I knew the Scottish Health Sector’s Strategic Planning Network meeting I attended back in September was going to be stimulating, thought-provoking and challenging, but one of the topics of debate really took me by surprise — how the digital age is impacting traditional sources of authoritative knowledge. In the past we would seek expert opinion from the most qualified and experienced source; typically professors, Queen’s Councils, archbishops or other establishment-recognised sources. In more superstitious times we sought advice from witch doctors, oracles, gurus and soothsayers.
They all had common characteristics — highly qualified, revered, published, ancient and trusted. Most were men with long eyebrows — symbols of life-learned sagacity and authority. They were always hard to gain access to — sometimes you had to wait a long time and pass through several guarded portals before being allowed to approach. None of them liked to be argued with. Knowledge was power, something to be secured and obfuscated. [Read more...]