The Future of Customer Relationships: Super Agents Apply Here
Nicola herself a regular contributor on this blog, picked up a great award this month from the London and South East Contact Centre Forum, for an outstanding contribution to industry.
She picked up the award in front of leading proponents of the contact centre industry at their annual awards ceremony in London.
We reckon it’s a well-deserved award given Nicola’s close connection to the contact centre industry. [Read more...]