Have Technology Security Measures Really Changed all that Much Over the Years?

By Mark Akass, CTO, Global Banking and Financial Markets, BT

If we look at the last 10 years, we can clearly see huge changes in the way we protect technology. The security ‘toolbox’ has grown in capability and is available to a bigger slice of the market place.  This coupled with an explosion of technology providers, and an increasing need for firms to manage and keep an eye on the costs which come about when bringing said tools into action to fight each and every security threat. Only recently we witnessed Australia’s central bank admitting that it had played victim to repeated attacks from computer hackers.  Was the fact that no data was lost or lasting damage done down to the effective use of the advanced tools available on the market today?

Undoubtedly we have seen certain highlights in the development of the security tool kit.  Take a look at pattern matching of signature based threats1; to anomaly detection2 based on behavioural analysis; to increasing levels of sophistication in being able to identify potential threats in the context in which they are being transacted; to testing suspected transactions for executable code in real-time. The attacks may have become more advanced but then so have the tools developed to fight the war against them. [Read more...]

PSN, tick in the box or thinking outside the box?

The Public Services Network (PSN) is taking off. Early customers are already connected and commitment from across the public sector, in particular from Health and from Police, in the last few months has added to the momentum. Central Government departments are already advanced in their own plans to achieve PSN compliance and to connect this year.

A further catalyst in this transition to PSN is the imminent requirement for all 588 organisations that use the old Government Secure Intranet (GSi, or GCSX in Local Government) to connect to its legacy services solely through PSN. The existing procurement framework for these services, GCF, comes to a close in August this year and the old, dedicated connections to them must be replaced by PSN by the end of March 2014. It’s also essential for customers to gain their PSN certification – the Code of Connection or ‘CoCo’ – before connecting to PSN. [Read more...]

PSN Webchat

With the Public Services Network (PSN) an increasingly hot topic as public and private sector organisations work hard to help make the first wave of connections a success, we thought it was a good time to host a Q&A session for anyone looking to find out more.

That’s why we’re holding a live web chat on PSN today, alongside Government Computing magazine, giving you a great opportunity to ask any questions you may have about the PSN and how it all works. [Read more...]

Is ignorance an excuse for poor security in financial services today?

Mark Akass, CTO, Global Banking and Financial Markets, BT

Today we hand over to our experts in the security field, with both of the blogs we’re publishing today having been published recently on our Let’s Talk Security blog.

The security landscape is evolving and changing every day and it is therefore critical that financial services have the right people, tools and suppliers on their team to deal with them. Companies will only get the full benefit of the security measures or tools if they are properly utilised and employees are sufficiently trained in how to use them.

Financial services firms increasingly want to offer customers a multi-channel experience where they can access services and information via mobiles, iPads, PCs and good old landlines. [Read more...]

BT in Gartner Research

As you know we’ve just been positioned in the ‘Leaders’ quadrant of Gartner’s Global Network Service Providers Magic Quadrant for the ninth time*.

As well as that Gartner also rated us as “outstanding” in overall product viability in its new Critical Capabilities report for Pan-European Network Services*, which is something we’re really proud of. [Read more...]

BT: a leader in the Network Service Providers Magic Quadrant again

We’re at it again, and just four months after being positioned in the ‘Leaders’ quadrant for Gartner’s Asia-Pacific Network Service Providers Magic Quadrant*, BT is delighted to have been positioned in the ‘Leaders’ quadrant for the Global Network Service Providers Magic Quadrant* for the ninth time.

Magic Quadrants provide a graphical competitive positioning of four types of technology providers, where market growth is high and provider differentiation is distinct: [Read more...]

Ten hot consumer trends for 2013

2012 was an extraordinary year for British consumers – from the highs of an overwhelmingly successful Olympics, to the lows of the worst double dip recession in recent history and a renewed focus on austerity.

As a result, the Future Foundation believes consumers of 2013 are set to be cautious and focused, reconciled to the realities of a flagging economy for some time to come, but still determined not to forego small indulgences and treats. They are getting smarter all the time, digitally empowered, savvy and ready to use all the tools at their disposal to get the best deal. They still care, but, for the time being at least, are not fully activating all consumerist agendas.  [Read more...]

Wrapped in silver lining

Over the last few years the world has seen huge changes. The global recession has reshaped the ways organisations around the world can operate, and in the same way new technologies have revolutionised the way we get things done, and helped us come up with powerful answers to the challenges faced in a tumultuous economic environment.

Because nothing is certain, and it’s impossible to guarantee what the future holds, flexibility is increasingly one of the most valuable assets you posses. [Read more...]

Do you consider your network a commodity?

Water runs from the tap, electricity comes from the plug and here in Western Europe both usually work, so we call them commodities. Can it get much better? I guess that would be hard, since tap water is as good as mineral water and 250 volt is no better than 230. What you could do is make these commodities cheaper or improve the service around them; no surprise then that utility companies compete on exactly these factors.

Lower your price

We hear it time and time again: ‘the network is a commodity.’  And hence the logical next step; ‘lower your price, or we buy the same thing at a cheaper competitor!’ But think about it, is your company’s network really a commodity, and do you really want your network providers to compete solely on price? [Read more...]

NAO report and PSN

The National Audit Office (NAO) recently published their report on the impact of government’s ICT savings initiatives.  Their findings are neatly summarised in the report – “Government has made a good start on reducing ICT spend and reforming supplier relationships. The Cabinet Office is now facing the challenge of moving its initiatives from saving money in buying ICT, to ICT solutions that reform public services and the way that government works.”

That’s both a positive assessment but also a familiar challenge – how best to keep spending in check whilst recognising that what you’re buying holds the potential for a much greater good.  Let’s consider a simple analogy from our own industry. [Read more...]