You’re destined to fail if you ignore the power of the forum. Yes, they don’t tend to be all that nice to look at. But your customers are using them to talk about you behind your back
So why are they so powerful? Three things: [Read more...]
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You’re destined to fail if you ignore the power of the forum. Yes, they don’t tend to be all that nice to look at. But your customers are using them to talk about you behind your back
So why are they so powerful? Three things: [Read more...]
Queuing – it may be a British pastime but it’s not exactly something that we relish doing. How many times have you just shrugged and walked away when it’s “not worth the effort”? We are busy people who want to minimise the amount of time, energy and effort we put into things that we don’t [...]
There are numerous reasons why collaboration matters. Saving costs is one, for instance by lowering travel expenses. Increased productivity is another. And then there’s the fact that the ability to collaborate often comes from within the organization and your workers in these days of consumerization and BYOD. Hundreds of analysts and reports look at all [...]
There’s a basic fact behind every purchase you make – you want it to work. Whether it’s a washing machine, a car or a broadband service, you want it to work. And the effort you have to put in to making your purchase work will influence how you feel about the company that sold it [...]