Whether it’s in the context of our professional or personal lives, we spend an extraordinary number of hours a year collaborating with others. It’s something we do every day, a necessity in order to gather information, advance projects and forward-plan. Yet have you ever taken a moment to think about the psychology behind it — what makes you more inclined to collaborate with some people more than with others?
Dr. Nicola Millard, BT’s Customer Experience Futurologist and an expert on the psychology and styles of work, explores the science behind successful collaboration in our digital age in her new white paper: Establishing Common Ground for Collaboration in Virtual Organisations: The death of distance, herding cats and calming our inner caveman. Nicola comes to an interesting conclusion: trust is the lynchpin of collaboration. [Read more...]