You might have noticed that we recently signed a networked IT services contract with European technical services provider Imtech. We will provide Imtech with a managed Field Force Automation (FFA) solution to improve field service operations of its Dutch Building Services business unit.
Read more and discover the eight steps to successful workforce and field force automation.
Besides providing Imtech with a FFA solution, we also will integrate it with the company’s existing back-office system, take care of the delivery and management of end-user devices, help-desk, data traffic management, mobile data capture and end-to-end security. [Read more...]