Marco Gianotten is CEO and co-founder of Giarte, a leading IT services and IT outsourcing research and consultancy firm. Marco has a clear-cut vision on outsourcing and is actively challenging his customers to re-evaluate their IT landscape from a business perspective.
As illustrated in this interview, Marco does not mince his words: it is high time that companies let go of their legacy, ditch the traditional SLA and rebuild the sourcing relationship on the basis of trust, commitment and healthy conflict. Alrik Hohman, deal architect at BT, joined us in this interview to explain how BT is addressing these trends through its Cloud-of-Clouds roadmap. [Read more…]