Keeping it cool: real-time data and supply of ice cream.

By Neha Agarwal, Global Proposition Director, Asset Visibility Solutions, BT.

New flows of data will help consumer packaged goods (CPG) companies monitor the quality and supply of perishable products — right up to the point of purchase. [Read more…]

Digitising store operations

How to create the digital retail experience customers want.

With technology at their fingertips, consumers expect a seamless shopping experience. Here’s why a single digital platform is the key to the future of retail.

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Digitising retail store operations for greater customer satisfaction.

By Alison Wiltshire, Global Practice Lead, Retail and Consumer Goods, BT.

Physical stores are beginning to catch up with what today’s digital consumers want, but failing to integrate technology solutions is holding them back. [Read more…]

alexander-black

Clicks, bricks and Saint Nick: Christmas shopping in the digital age.

By Alison Wiltshire, Global Practice Lead, Retail and Consumer Goods, BT.

If the recent cold snap wasn’t enough, the invasion of mince pies onto supermarket shelves and the appearance of festive jumpers, signals that the build-up to Christmas has begun.  But while retailers launch their heart-warming TV ads wishing for busy and crowded stores, some of us find the prospect of Christmas shopping more of a nightmare. [Read more…]

Sales associates from digital retail infographic

Why people are key to digital transformation in retail.

When you think of digital transformation in retail, the first thing that comes to mind is technology. But people play just as important a part. Here’s why.

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