Why wine tasters need a nose for new technology.

Conferencing technology has the innovative power to share the best wine with the world. That’s why Domini Castellare di Castellina (DCC) turned to us for help. [Read more…]

Panto featured

It’s Christmas panto time. (Oh no it’s not…)

With toy production well on track it’s time for everyone at Christmas Inc. to enjoy a day’s break before getting into the final preparations. Traditionally, the senior management team organises a pantomime for all the elves to enjoy. [Read more…]

Grant Anderson

Will ye take the high road?

By Grant Anderson, Senior Marketing Manager, BT Global Services, Government and Health.

After the BT Vehicle for Change’s recent European tour, we were glad to touch down in bonnie Scotland last week, where our mobile showcase proved to be a great success. We were able to demonstrate our numerous key transformational technologies to the Scottish public sector, with clients from local authorities, NHS trusts, government agencies, health and housing associations, all keen to take the next steps in transforming their businesses. We also took the opportunity to display the latest innovation apps coming out of Adastral Park including energy mapping, sharing intelligent data, smart transport and sensory networks — all solutions for Connecting Communities.

The event was located at the mighty Stirling Albion Football Club’s Forthbank Stadium and housed an array of solutions ranging from Mobile Health Workers, BYOD and Next Generation Citizen Access, to business process as a service and telecare/telehealth. [Read more…]

Annick Vanmeulder

Bridging the collaboration silos

Most companies recognise the promise of the collaboration cloud, an environment where telephony, messaging, video and document sharing are seamlessly integrated. The problem is, most companies are encumbered by legacy infrastructure that is managed by different divisions and business units.

A cloud-based solution opens up opportunity for a far more centralised approach to managing companies’ communication infrastructure. The question is, is that feasible given the way many companies are organised today? How do companies make the transition to the collaboration cloud? To answer these questions we spoke to Annick Vanmeulder, Business Development Manager at BT Global Services. [Read more…]

Investment in unified communications and collaboration

Unified communications and collaboration research by IDG Enterprise

Unified communications and collaboration research by IDG Enterprise

How are organizations and managers planning to invest in unified communications and collaboration solutions? And what are the key drivers of those investments? IDG Enterprise asked over 1,100 IT and business decision-makers.

According to the survey, 90% of respondents have UC&C (Unified Communications and Collaboration) investment plans for 2013. From a technology perspective, the spread of these investments covers different collaboration platforms and unified communications solutions.

The main investments planned for this year in UC&C:

The 2012 IDG Enterprise survey also shows consumerization and the adoption of digital/social technologies and devices by the empowered worker ranks high in the triggers of the mentioned investments.

A whopping 74% of surveyed enterprise organizations speeds up unified communications and collaboration plans “because of the influx of consumer devices like smartphones and tablets”. In small and medium-sized organizations this percentage is lower (62% of respondents).

Obviously, consumerization and BYOD are not the sole drivers. Among the main reasons why organizations invest more in unified communications and collaboration are expected increases in productivity.

An overview of reasons why businesses invest in UC&C:

  • Increased productivity (61%).
  • Increased flexibility for employees (42%).
  • Faster response time and/or delivery of information (39%), a priority in the real-time economy.

Key challenges are cost, integration with existing infrastructure and a lack of experience and/or skill sets. A Gartner survey found that quite some investments in social collaboration, another piece of the UC&C puzzle, will fail due to – among others – poor processes. A people-centric approach, a focus on what makes collaboration work and integrated processes can help in this regard.

The full research presentation by IDG Enterprise can be consulted via this link.