Joselito Diz

From the desk of Joselito Diz: GTM in Latin America & the Caribbean

International Telecoms Week (ITW) is always a great opportunity to meet customers and make new contacts.  This year was tremendous, even better than usual for me.  Besides all the networking, I joined 45-50 formal meetings.  We talked mostly about wholesale VoIP, BT Advise for Communications, BT Diamond IP – more on them in a minute – and our BT Global IP Exchange.

Because our region is such a hot spot for business, five or six global VoIP-ers talked to me about entering the LAC market with support from BT.  I look forward to continuing the discussions we started in Chicago. 

As to the IP Exchange, I was delighted to hear high praise from Elliot Sachar, president of Blue Communications Ltd. of Barbados. Elliot said BT is the most impressive of all of Blue’s interconnect partners. He likes our pre-pay option and appreciates the cost-benefit ratio of our pricing. In the year he has been a BT GIPX customer, he has found that call quality is always good.

Elliot’s customers demand quality and our IP Exchange has enabled him to launch an enhanced-quality offer on top of his standard wholesale proposition.

He complained a little about the intensity of the testing process to prepare for implementation of service on the IP Exchange.  Then he quickly admitted that it assured the high quality of service that he and his customers need.  During the testing he even learned some things he hadn’t known about his own switches!

Elliot would like to get return traffic from BT, a request we hear from at least half of our IP Exchange customers.  Recognizing this demand, we’ve put it on our roadmap and have already rolled it out on trial basis to a small number of accounts.

I mentioned BT Advise for Communications (BTAC) earlier.  BTAC is GTM’s professional services and consulting unit and I’m delighted to tell you that it’s now open for business in our region.  The article “Discover the copper secret: Revolutionise management of the copper last mile” tells you how BTAC can help you optimise the performance of your local access network.

You can learn more about BT Advise and meet Andrew Bullock, regional director for BT Advise in Europe and Latin America, in “Talking telcos with BT Advise”.

Did you know that we can help you with IP Address space, DNS, DHCP, and transition to IPv6?  BT Diamond IP products and services automate and integrate IP management, DHCP configuration and management, and DNS configuration and management. All this requires a powerful and flexible solution, just what our industry-leading Diamond IP portfolio offers.

For more information about Diamond IP solutions from BT, look at our website and also these articles in previous issues of GTM News:

BT Diamond IP offers solutions for assessing and deploying IPv6

BT Diamond IP helps cable operators manage cable modem firmware updates 

If you are looking for co-location, managed hosting or cloud solutions, you may be interested to know about the growing number of BT data centres (DC) in our region.  Last time I wrote to you, I told you about the expansion of our data centre in Brazil.  A few months before that we opened one in Bogotá.  With the one in Wilde, Argentina, we now have DCs in three countries in Latin America.

Thanks to the BT investment programme in LAC, we plan to open a data centre area later this year in Mexico.  Our regional DCs join the network of 40 BT data centres around the world, accessible from more than 170 countries via the BT Global IP Network. Designed, built and operated according to international standards and best practices for data centres, they support our global BT Compute portfolio of data centre services.

In other regional news, leading analyst research company Current Analysis placed BT Global Services “among the stronger global competitors in Latin America” in a recent report. “BT Global Services Plans to Raise Profile of Regional Latin America Business, Grow Market Share” says “thanks to its past acquisitions, the company [BT] already has the regional resources in place to increase its profile and win clients”.

If you would like more information about any of these subjects, please contact me. I would be happy to hear from you.

Before I sign off, I’d like to highlight some other articles in this issue of Global Telecom News.

In her column “Business insights from Beatriz”, our managing director writes about some of BT’s achievement in our 2011-12 fiscal year, our Global IP Exchange and our Wi-Fi capabilities.

In “Let’s talk Voice”, Mike Bygate, GTM business development manager, points out how many different types of service providers are using our Global IP Exchange to meet their varied business needs.

See Spotlight on BT products and services to learn how you can “Seize the SMS revenue and margin opportunity with SMS Hubbing”.

Learn about our new portfolio of BT Assure managed security services in “Rethink the Risk”.

Please contact me to arrange a meeting. Meanwhile, don’t hesitate to call or send me an email. And if you’re going to London 2012, do let me know and I can arrange for you to meet one of our senior GTM executives while you are there.

Saludos, obrigado, cordialement, best regards,


Joselito Diz
Head of BT Global Telecom Markets (GTM)
Latin America & the Caribbean


As head of BT Global Telecom Markets (GTM) Latin America & the Caribbean, Joselito Diz develops and manages traditional and next-generation business with carriers, mobile operators, broadcasters and ICT companies.

Before joining BT in 2007, he held management positions in such companies as AT&T, Orange Business Services, Power & Tel, and Comsat International. He brings to his role 16 years of experience and deep business knowledge of Latin America and the Caribbean.

Joselito earned a Bachelor’s degree in electrical engineering from Brazil’s Inatel, one of the most prestigious engineering and technology schools in Latin America.  He also holds an advanced degree from the executive program at Emory University – Goizueta Business School – in Atlanta, Georgia, USA.

Joselito spends most of his spare time with his wife and daughters.  He and his wife enjoy scuba diving together – he achieved Master Scuba Diver certification in 2009 – and they look forward to teaching their daughters soon

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