From the Desk of Kai Thiel: GTM in Europe

Guten Tag, everyone, hello!

I write to you today after some very exciting months for BT Global Telecoms Markets in Germany and a well-deserved break over the festive season. I hope you enjoyed one, too.

We hosted many of you again for our traditional, annual Reseller event in Munich just a few months back at the Oktoberfest. As always, it was a great opportunity for my team and me to meet you and talk about where we’re all going and how we can continue to support you.

We had more than 80 customers joining from all parts of Germany and CEE.  Obviously, we plan to keep this event in our calendar for 2013:  The feedback we get from you on both the business and the Oktoberfest parts of the programme is simply awesome.

I’d like to share with you some topics that are currently on our roadmap and agenda. In Germany we’re working on some very interesting projects to develop our position in data services.

We’ve officially launched our new data centre in Frankfurt, where we provide you with Telehousing capacity and BT Managed Datacentre Services. We’ve already hosted several customer meetings and the feedback we get is excellent. For more information about the data centre and the services, get in touch with your local account manager, who will be happy to help you.

Our Diamond IP offer responds to a trend, the increasingly urgent need for organisations to replace IPv4 with IPv6 on their networks.  Any organisation running an IP network and IP-address ranges will require IP-address management.  BT offers you a perfect-fit solution: we can manage both your IPv4 and IPv6 addresses in one network.

Consider the benefits, like being able to refresh your current infrastructure, deploy new applications, and reduce the risk of systems failure for your mission-critical business. And of course, continuing to run your network after IPv4 addresses run out. Some very large customer organizations already rely on BT Diamond IP.

To read more about Diamond IP solutions look at our website and this article in Let’s Talk GTM: BT Diamond IP offers solutions for assessing and deploying IPv6.

And almost all of you, both our customers and prospects, are talking to us about the move to IP voice and want us to help you get there.

We can offer you a migration path based on our local NGN platform or, if you prefer, on our BT Global IP Exchange platform in the UK. Both platforms can help you trade and drive your voice business as IP volumes keep on growing.  With its wide portfolio, BT deserves to be your partner of choice when it comes to IP Voice services.

When I wrote to you back in December 2011, GTM had several dozen customers around the world. I said then, “The more carriers we sign up for the Global IP Exchange, the more all of our partners will benefit from the growing number of international interconnects on our platform.” As of December 2012 the BT customers on our IPX numbered more than 300.

In fact, because of the strong growth in the number of customers using the Global IP Exchange, last October we launched our first IPX hub outside the UK, in Singapore.  We’re planning more of these nodes in other regions. The next one launched will be in the Americas in the summer of 2013, to complement our footprints for Europe via our UK node and for Asia via our Singapore node.  For more information about BT Global IP Exchange services, please contact your account manager.

Or come and see me when I speak at the LambdaNet conference in Frankfurt near the end of the month.  I’ll be there with Sabine Tegeler, an account director in my GTM Germany team. Carsten Wessel, head of GTM Russia, CIS, Central & Eastern Europe, will join us.

Other members of my team will participate in conferences coming up around our region: the Global Carrier Community Meeting and Forum of Telecom Operators of Small States. If you’re going, do look them up, or drop an email to ask for a meeting.

In other conference news, Chris Bruce, director of international sales and consulting services, BT Global Telecom Markets, and co-chair, Wireless Broadband Alliance, plans to attend the Mobile World Congress in Barcelona on 25-28 February 2013.  You can meet him at the Wi-Fi Zone in Hall 8.1, Stand F3.  If you’d like to make an appointment to see him there, please send an email.

In his regular column “Talking telcos with BT Advise” Chris writes “Wi-Fi offload” is so last year – now it’s all about ‘onload’!

Don’t miss “Business insights with Beatriz”, where our managing director talks about the BT Alliance Partner programme, news of our Global IP Exchange and BT One and BT Contact Services for Communications.

In “Let’s talk Voice” our chief operational officer Andrew Dodsworth shares highlights from his November trip to Asia, where he promoted our BT Global IP Exchange story.

Our regular section “Spotlight on BT products and services,” features “Global connectivity for live TV-quality video helps media firms focus on core competencies”.

For other product news, see “Protect your business from cyber attack with BT Assure Cyber” and “Ethical Hacking can help you secure your business against cyber threats”.

You may also be interested in “BT Inbound Contact Global: Even more benefits for global and regional customers” and “Grow your enterprise portfolio with unified communications: Add cloud based conferencing”.

Find out how BT is “Working to be a sustainable and responsible business leader” with our Better Future corporate responsibility strategy.  Thanks to this strategy “BT tops global league table for corporate social responsibility”.

In the UK “BT unveils world’s fastest working high-speed broadband service”.

In closing I’d like to thank you for your business in 2012 and tell you how much my team and I look forward to continuing to work with you in 2013.

If you’d like to know more about any of the topics in my column, please contact me. I would be delighted to hear from you. And come meet the members of my team and me at the conferences we will attend in the next few months.  We’ll be happy to see you.

Viele Grüβe, best regards,


Kai Thiel
Head of Global Telecom Markets (GTM)
Germany, Russia, Central and Eastern Europe


Kai has added responsibility for Russia and Central and Eastern Europe to his role as head of Global Telecom Markets (GTM) Germany. Before taking on the German leadership position, Kai worked in several sales management functions across different sectors of BT.  After completing university in 2000 with a degree in economics, he began his career in VIAG Interkom, which became BT just a few years later.

In his spare time, Kai likes playing golf, reading a good book or going out and meeting friends.

Speak Your Mind