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Collaboration matters to every enterprise customer.

Should you care about your collaboration services offerings? The short answer is yes. Collaboration is, undoubtedly, an important part for your customers. Nine out of ten people believe that collaboration becomes more important as technology changes the way we work . The key question is: How to make this into a compelling service that your enterprise customers see as a valuable addition to their IT landscape? [Read more…]

From the desk of Corbett Whitton, Wholesale and Strategic Alliances, BT in the Americas.

While spending by enterprises on traditional wireline networks continues to decline, their appetite for increased bandwidth capacity shows no signs of diminishing.

According to recent industry reports, enterprise demand for bandwidth is increasing 20% to 50% per year while access technology continues to migrate toward Ethernet and cable modem. Enterprise network managers are being forced to optimize their WANs and implement new edge functionality (SD-WAN). [Read more…]

Wholesale in the Americas – by Corbett Whitton and Alex Ingles.

256X144_CorbettWhitton-eZineThe wholesale portfolio continues to be a key part of BT’s strategy and business. Our primary objective is to complement both the portfolio of products and the network reach of wholesale customers.

We have been meeting several of our carrier customers in the Americas in past few months at big conferences like ITW in Chicago and we would like to share some of the common feedback we received as well as our focus going forward.

Two products that are particularly appealing to most of our customers are IP Connect Global, which enable customers to use our global network via an NNI, and Inbound Contact Global, which delivers International Toll Free Service in 175 countries around the world. And all our customers cited the scale and reach of BT’s global network as the key reason to choose us as a preferred partner. [Read more…]

Security

Security important for telco at ITW.

International Telecoms Week saw more than 5,600 participants this year in Chicago in May. One of the most important topics they discussed was security. Flanked by a panel on wholesale security with representatives from PCCW, AT&T, Level 3 and BT’s Jason Cook, CISO of BT Americas, media interest was specifically high. Whether or not a customer has to secure their networks is not the question anymore. But what is the best way? How do telecom providers offer the best services to their corporate and end customers?

[Read more…]

Message from Damien Staples, VP, Global Wholesale Voice and Roaming, BT.

I am delighted to announce today some exciting changes relating to the way BT will work with you going forward.

Most of you would have been following our recent acquisition of EE in the UK (visit www.ee.co.uk). It has been a busy start to our financial year as we work to integrate EE’s 12,000 strong work force across BT Group. Naturally, the acquisition of EE has provided us with a unique opportunity to reflect on the way we serve the global carrier segment and to make some structural changes to ensure that we bring together the components of our organisation that serve you, our global carrier partners. [Read more…]