Chris Cochrane, Global Services CIO

The three essential steps for digital transformation in 2017.

The cloud holds the power to drive digital transformation. Our CIO, Chris Cochrane, highlights the three steps every CIO should take to guarantee success.

[Read more…]

Digitising store operations

How to create the digital retail experience customers want.

With technology at their fingertips, consumers expect a seamless shopping experience. Here’s why a single digital platform is the key to the future of retail.

[Read more…]

alexander-black

Digitising retail store operations for greater customer satisfaction.

By Alison Wiltshire, Global Practice Lead, Retail and Consumer Goods, BT.

Physical stores are beginning to catch up with what today’s digital consumers want, but failing to integrate technology solutions is holding them back. [Read more…]

Digital CIO

Wrapping-up the festive season.

The holidays are filled with festive opportunities to network; and our collection of six reports and infographics makes for an ideal conversation starter. [Read more…]

alexander-black

Clicks, bricks and Saint Nick: Christmas shopping in the digital age.

By Alison Wiltshire, Global Practice Lead, Retail and Consumer Goods, BT.

If the recent cold snap wasn’t enough, the invasion of mince pies onto supermarket shelves and the appearance of festive jumpers, signals that the build-up to Christmas has begun.  But while retailers launch their heart-warming TV ads wishing for busy and crowded stores, some of us find the prospect of Christmas shopping more of a nightmare. [Read more…]